Tips for ordering from Gmarket

I am getting quite a few emails daily asking me for help ordering or registering on Gmarket as the site is not that easy to use for many people. It took me a while to figure some things out so here are some tips I want to share

-First off be sure to open Gmarket only in your Internet Explorer. If I use Mozilla Firefox or other browsers several things don't work like e.g. color selections etc.

-When you register you will get an email with a confirmation link to click on. For many customers after clicking they still cannot log in to their account. I found this way works to be able to sign in:
Click on Customer Service on the top right corner of the main website. A pop-up will open (so make sure your PC doesn't block pop-ups). On the bottom of the pop-up window you will see a button that says "Confirm registration". Click on that one. Check your email that you got from Gmarket and you'll find a confirmation number. Enter the confirmation number and the email address you registered with in the boxes and click "Submit". After this step you should be able to log in.
Be sure your email provider doesn't block the Gmarket emails. If you didn't get a welcome email it's probably in your spam folder (happened to me)

-If you contact the customer service don't expect an email sent to your inbox. You have to go to "My Gmarket" and you will see a box that says "My Inquiries". It shows the questions you submitted and shows as status "submitted" or "answered". If it shows answered then click on the question and you'll see the answer.

-When you're ordering be sure to watch out that the seller will ship internationally. You can see this on the top right of the auction (if the box "ship to Korea Domestic address only" is ticked you can't order it overseas but it will be added to your cart for domestic shipping)

-When you order you can pay by paypal or credit card.
News as of October:
Gmarket is using their Paypal Express Checkout system. Please click here.
And click here to learn how to add credit cards to your account.

-Some sellers put lots of different items into 1 auction and you have a huge drop-down list to choose your item from. I know it can be very hard to order this way but I always just compare the characters of the item I want and the item in the drop-down menu and so far was able to receive the correct thing

-When you add wishlist items to your cart be careful as it has the tendency to put 2 of each in the cart.

-Your wish list takes only 50 products but you can create several wish lists with 50 entries/each. I am mentioning this because it happened to me that I added things to my wishlist and it was confirmed that they' were saved ("Successfully listed") but then they weren't there anymore and I still couldn't find the items until today.

-When you order you'll be required to pay an estimated shipping fee upfront based on the estimated shipping weight stated by the sellers. This can get quite high sometimes as many sellers have the stupid habit to enter an estimated shipping weight of 1kg/item (even stuff that will probably weigh like 50g or so). Whatever you paid too much will be refunded to your Gmarket account but be aware that withdrawing the money to your bank account will cost about US$35 so you better use the money towards your next Gmarket order (which should be lower than the Cash balance or using it is more difficult)

-If you want to use the money in your Cash Balance to pay for an order you have to sign in to your GAccount (not to be mixed with Gmarket Account). The link to your Gaccount is found in "My Gmarket" in the top row beside "Main" and "Shopping List".
In the first box you have to enter your regular Gmarket Account password and below a different GAccount passwort you chose when you registered first.
Click on Withdraw Cash Balance for the payment of my order and below the box that shows the amount you can use there is a small box that says "Pay". Click on it and a pop-up will open. Choose the order you want to pay for and hit submit.

-Some more information (general stuff):
Gmarket is similar to eBay as many different sellers offer their items for sale, some are even the official websites so you get good GWPs and low prices as many even do Gmarket specials.
The sellers you buy from don't ship to you, instead everything gets sent to the Gmarket headquarters in Seoul by domestic EMS (so it arrives all there pretty fast). Domestic shipping is usually free if you order over a certain amount from a seller, some charge a small fee of 2500 Won (about US$2.50).
The good thing is that all items from different sellers in the same order get combined into 1 shipment which will save you quite a bit of money. If you placed several orders within some days and nothing was dispatched to you yet you can even combine orders (you can do this in the "My Gmarket" Main page) to save on shipping.
All items are sent by EMS so they arrive pretty fast.
You can track your items domestically (when it shows status "being shipped" beside your order) and internationally by the Korea post website. Just click on your order and scroll down. There you'll see your international shipping status (pending, being shipped). If you see the little "tracking" button beside it just click on it and you'll see where your parcel is right now.

-Please note that Gmarket doesn't send you confirmation emails for shipping etc. as you're supposed to look it all up yourself in your Gmarket account.